What can I do to help?
The most important function you can perform during the handling of your case is to keep your lawyer fully and completely informed. You should discuss completely and openly all aspects of your case and your personal background, both good and bad. Virtually every case has some negative element. There are few negative aspects of a case which cannot be successfully handled by your lawyer provided that he or she knows about them. It is the defense lawyer's job to create or discover negative aspects of your case. When insurance companies defend cases they leave no stone unturned in an effort to uncover something negative about you or your case. If the insurance company or defendant discovers something negative about your case before your own attorney does, your case may be irreparably damaged.
An important part of a personal injury case is of course the injury. In order to present your claim to the insurance company or defendant it is imperative that your lawyer have copies of all of your medical records and all medical bills. Keep your lawyer up-to-date with your medical treatment if your treating doctor refers you for a test outside of his office, refers you to another doctor, refers you to physical therapy, or any other medical treatment, let your lawyer or paralegal know so he or she can obtain the medical records and medical bills.
When you receive medical bills, or explanation of benefit sheets from your health insurance carrier, provide these to your lawyer or paralegal so your medical bill file can be kept up-to-date.
Tell your lawyer everything about your case. Sometimes the things you think are unimportant may turn out to be the most important aspect of your case and sometimes the things you think are very important may be unimportant from a legal standpoint. Tell your lawyer everything so he or she can determine the information importance.
It is also important that the lawyer and paralegal handling your case have a full and complete understanding of your medical history prior to the accident or injury for which we represent you. Insurance companies usually inquire extensively into any injured person's medical history in the hopes that they will uncover a previous accident or condition upon which they can attempt to blame your current condition or problems. It is vitally important that your lawyer know about your prior medical history before the defendant does so that the presentation of your claim can be tailored in a manner consistent with your complete medical history. If you have a pre-existing injury or medical condition it is "essential" that you tell your lawyer about it.
In addition to being open and candid with your lawyer about your prior medical history, it is also vitally important that you provide each of your treating doctors with a full and complete prior medical history. The strength and credibility of your doctor's opinions will determine in large part the value of your case. A doctor's opinion is worthless if it is based upon incomplete or inaccurate information about your medical history.
Be sure to follow all of your doctors recommendations. Insurance companies love cases where injured persons do not follow the doctor's recommendations or do not maintain a consistent course of medical treatment. Your lawyer understands that it is an inconvenience for you to take time from your work and daily routine to attend a doctor's appointment, but if you fail to maintain a consistent course of medical treatment you provide the insurance company with a very valuable argument that your injuries cannot be as bad as you claim because if they were, you would be going to the doctor and following his recommendations.
It is also important for you to maintain a consistent course of treatment with your doctor until the time your case is settled or goes to trial. If your doctor testifies at trial that he has not examined you in several months, his opinions about the nature and extent of your injuries, as well as your need for future medical care, will not carry much weight.
The first time you go to a doctor's office you will be asked to fill out several forms. These forms often ask you questions about the nature and extent of your injuries, the accident you were involved in, as well as any prior medical history. Be sure to fill these forms out completely and honestly. The doctor often uses this information as a basis for his opinions. Without accurate and complete information, the doctor's opinions will not be credible.
Be sure to convey all of your complaints to your doctor. Do not exaggerate or over state your complaints at any time, but be sure the doctor is well aware of all your complaints. Insurance companies will carefully review and will rely on your medical records in evaluating your case. Months or years after your visit when a doctor is called upon to render testimony, the only thing he will remember about the visit is what is contained in his medical records. The doctor will most likely testify that if something is not written in his medical records that means you did not mention the problem to him.
Be sure to keep your lawyer advised as to any changes of address, marital status, occupation, new doctors or physical therapists, or additional accidents or injuries.
What can I do that will hurt my case?
The easiest way to hurt your case is to not tell the truth. Insurance companies know that even the best cases can be ruined or significantly weakened if the person who is claiming injury has not told the truth, or appears to have not told the truth. Insurance companies and defense lawyers most frequently try to call an injured person's credibility into question with regard to the person's medical history before the accident, or incident that gives rise to their claim. If your treating doctors' records do not reflect your medical history accurately, insurance companies and defendant lawyers know that it will appear that you are trying to hide something. Similarly if you testify you were in good health before the accident, and later medical records are discovered which contradict your statements, the value of your case has been significantly lessened. It is impossible to conceal prior medical treatment from an insurance company. The insurance industry's vast computer network allows them to gain information on your prior medical history from other states and countries.
Often insurance companies use investigators to observe you in an effort to call into question the credibility of an injured person. A single still photograph or short segment of video tape depicting a person who claims to be injured engaging in work activities and/or recreational or sporting activities against doctors' advice or in contrast to their testimony can severely damage their case. It is entirely legal for an insurance company to photograph or video tape you any time you are in the public view. However, if you suspect that you are being followed or watched you should contact the police immediately. The companies that perform surveillance often contact the local police department and advise them that surveillance is being conducted.
You should not avoid activities during the pendency of your claim simply because you are worried that someone may be watching you. You should follow your doctors recommendations regarding work restrictions and/or recreational or sporting activity restrictions. As always, be truthful with your doctor about your problems and limitations. If your doctor's notes reflect that you are in too much pain to ride a bicycle and the insurance company has video tape surveillance of you riding a bicycle, your case has unquestionably been adversely affected.